Terms and Conditions - Furny
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Terms and Conditions

These terms of purchase (the “Terms”) for corporations shall apply as a valid agreement between you as a corporate customer (”customer” or ”you”) and Furny SIA (“Furny”), Reg. No. 50203167611, with its registered office at Gustava zemgale gatve 80, LV-1039 Riga, e-mail: sales@furny.eu , when you order products from www.furny.eu (“the Website”). The Terms together with the order on the Website constitute an agreement between you and Furny (“the Agreement”). The Terms are valid from the date stated above and replaces any terms of purchase previously published by Furny.

1. GENERAL
For all purchases made on the Website you confirm that:

(a) You are at least 18 years old and are duly authorized to represent the ordering company when placing the order; and

(b) All information you have provided is accurate.

2. ORDER
By clicking ”I agree to the terms of purchase”, in Furny’s digital checkout (”Checkout”), you approve these Terms for ordering our Products. You confirm the order of the Products you have placed in the shopping cart by clicking the “Confirm purchase”-button.

If Furny approves your order Furny will send you an order confirmation, to the e-mail address you have stated in the Checkout.

3. FURNY’S PRODUCTS
Furny sells and produces products as per order: sideboars, TV-units with the characteristicts and the extent set forth in by the product description available on the Website (“Products”). Furny reserves the right to at any point in time add or remove Products and reserves the right to reject an order if a Product is unavailable or has been discontinued.

4. PRODUCT SPECIFICATION
“Product specification” refers to the description of the Product applicable at the time of the Agreement. Product specifications, fitting notes and other documentation are provided in English, and is provided electronically unless otherwise stated.

5. INSTALLATION
The customer is responsible for installation and assembly of the Products. Furny supplies instructions for fitting of the Products.

6. PRICE
The Prices stated for Products on the Website are fixed and are stated in Euro (EUR) unless stated otherwise. Prices and fees are stated including value added tax (VAT) but excludes the cost of shipping. Upon payment, VAT will be reported separately. Shipping costs varies depending on the Products’ size, weight and where the Products are to be shipped. The total price for Products and shipping will be presented at Check-out in connection to the order.

Furny reserves the right to change the Prices stated on the Website at any time without further notice. Such changes will not affect an already placed orders.

7. PAYMENT AND CONDITIONS OF PAYMENT
Furny offers the possibility of payment through Stipe. Stipe offers card payment. By approving the payment, you confirm that you understand and accept that Stripe conditions apply for payment services.

You hereby understand and agree that Stripe’s conditions apply to your payment when you use STRIPE Payment Services. If there are any problems in respect to your payment transaction Furny will not be held liable, you are directed to contact Stripe.

Furny additionally offers the possibility of payment through PayPal, Inc. PayPal offers card payment, and payment through PayPal account. By approving the payment, you confirm that you understand and accept that PayPal’s conditions apply for payment services. Click here to read the conditions.

You hereby understand and agree that PayPal’s conditions apply to your payment when you use PayPal. If there are any problems in respect to your payment transaction Furny will not be held liable, you are directed to contact PayPal.

8. DELIVERY
The Products are delivered Ex Work Furny’s warehouse (Incoterms 2010). The risk for the Products passes to the customer upon delivery. Furny is not liable for any delays or damages to the Products caused by the carrier.

The delivery times listed are not binding and should be seen as an estimate only. As such, Furny cannot undertake to deliver at an exact delivery date and cannot be held liable for any delivery past the estimated date.

Furny collaborates with varying carriers depending on the country of destination. You, therefore, have the possibility to contract a carrier in connection to your purchase. More information regarding delivery and transport can be found on the Website.

9. TRANSPORT DAMAGE
The customer has an obligation to examine the Products when receiving the order. Transport damage shall on the day of delivery be reported by the customer to the carrier and to Furny. Transport damages that were not discovered, or ought not to have been discovered upon delivery, shall be reported as a complaint as soon as possible, under any circumstances within seven (7) days of receiving your delivery. Such a complaint shall contain the number of your order, photos of the packaging or Product and be emailed to sales@furnyru. If the customer does not report a complaint regarding transport damages within the stated time, the customer loses the right to claim compensation due to transport damages.

10. DEFECTIVE PRODUCTS AND COMPLAINTS
The customer has an obligation to examine the Products when receiving the order. In order to claim that a Product is defective, the customer shall, immediately after discovering the defect, make a complaint to Furny, at the latest ten (10) days from the receiving delivery. The customer shall as soon as possible, at the latest thirty (14) days from receiving delivery, in the specified way return the product.

A Product defect exists if the Product substantially departs from what is stated in the Product specification. If a Product is defective Furny will, by own choice, correct damages by repairs, redelivery or refunding the purchase price. This constitutes Furny’s sole responsibility and liability regarding defects in Products. Therefore, the customer cannot direct any other claims against Furny on account of the Products. This paragraph shall not limit any product liability prescribed by mandatory law.

If you wish to return a product due to a defect, please contact us through e-mail: sales@furny.eu. The return shall include order number, invoice and a detailed description of the defect along with the product.

When returning the Product based on a complaint, the customer is responsible for any costs for the return shipping. The customer further bears the risk for the Product during transport and is liable for any potential transport damage due to inadequate packaging. Transport damage due to inadequate packaging will be charged to the customer. Furny retains the right to examine the Product and charge an examination fee if the Product is deemed not to be defective.

11. DELAY
As stated above, stated delivery times shall only be regarded as estimates. Furny is therefore not liable for potential costs that the customer incurs due to delivery after estimated time of delivery, including but not limited to costs for defaulted earnings or compensation for externally hired help for installment.

12. RESERVATION OF TITLE
The Products will remain the property of Furny until payment in full has been received. Until the ownership passes to the customer, the customer undertakes to care for the Products and not to alter or insert the Product into any furniture without Furny’s express written permission.

13. WARRANTY AND COMPLAINTS
Furny aims to always deliver of the highest quality. However, Furny cannot make any warranties as regards Product quality, fitness for purpose or that the use of the Products do not meet your personal expectations.

14. LIMITATION OF LIABILITY
Except for in the event of gross negligence or willful misconduct, Furny’s aggregate and total liability under the Agreement shall, in respect of any one or more events or series of events (whether connected or unconnected), be limited to direct damages to a total amount of 15% of the price for the affected Product. This limitation does not include price deductions or interest. Except for in the event of gross negligence or willful misconduct, Furny shall in no event be liable for loss of profit, revenue, business savings or goodwill, the customer’s obligation to compensate a third-party or any indirect or consequential damage.

15. PERSONAL DATA
The personal data communicated by the customer is processed by Furny for the purpose of preparing and handling orders and fulfilling the Agreement.

In accordance with The General Data Protection Regulation (GDPR), you have the right to access, correct and erase personal data or object to the processing, by contacting customer service at dataprotection@furny.eu

 More information regarding Furny’s processing of personal data can be found in Furny Privacy Policy

16. COOKIES
By using the Website, cookies may be stored on the customer’s computer to register information regarding browsing. The customer can object to such cookies through setting in its browser or by not accepting cookies through the banner on the Website.

More information regarding Furny’s use of cookies can be found in Furnys cookie policy

17. CHANGES TO THE TERMS
Furny may from time to time change these Terms. The current version of the Terms is the one found on the Website. Changes to the Terms will not affect an already made order.

18. DISPUTE
This contract shall be governed by the substantive law of Latvia.

Any dispute, controversy or claim arising out of or in connection with this contract, or the breach, termination or invalidity thereof, shall be finally settled by arbitration administered by the Arbitration Institute

19. ASSIGNMENT
The Agreement cannot be assigned without both parties’ approval. Furny can, however, without the approval of the customer transfer the right to receive payment in accordance with the Agreement.

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